| How to order |
1. Click "Add to Cart" on the page of the product you want. 2. Check the items you want to order on the shopping cart page and click " Proceed to Checkout ". 3. If you wish, please log in or register. 4. Select your payment method. If you wish to pay by credit card, enter your card information and click " Confirm Order ". 5. On the order confirmation page, please check the details carefully and click " Purchase ". *You can make purchases even if you do not register as a member or log in. |
| Shipping Fee | All products are delivered free of charge. |
| About fees |
<Payment by credit card> [In case of lump-sum payment] No handling fee *We are unable to allow you to select installment payments when placing your order. <Payment by cash on delivery> Cash on delivery fees will be charged separately. * Cash on delivery fees vary depending on the purchase amount. |
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Payment Method
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■Credit cardPlease make payment in accordance with the terms and conditions of your designated card company. <Cards accepted> VISA / JCB / Master / American Express *Credit cards issued overseas cannot be used. ＜Caution＞ *The payment date is the shipping date of the product. The payment date may differ for some products, such as pre-ordered items. *We are unable to accept inquiries regarding withdrawals, card usage, etc. due to privacy concerns. Please contact your credit card company. <Notes on debit cards and prepaid cards> Due to the nature of debit cards and prepaid cards that have immediate withdrawals, there is a possibility that temporary double charges may occur in the following cases. ・If you place an order when the site is busy ・If you order a pre-order item ・If you cancel or return an item If a duplicate charge occurs, your card company will refund you, but depending on the card company, it may take some time for the refund to be made. |
| ■Amazon Pay payment This is a service that allows you to place orders using the account information and credit card information registered to your Amazon.co.jp account. *Your name, address, and phone number are required to use this service. Please make sure you have registered your Amazon.co.jp account beforehand. ＜Caution＞ Even if your order is completed with Amazon Pay, the payment is not yet complete. Depending on the card information you use, your order may be cancelled. In that case, please check for expired or insufficient credit and then carry out the procedure again. |
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■PayPay Payment |
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■Cash on delivery Cash on delivery is an ordering method where you pay the order amount in cash when the product is delivered. When you receive the product, please pay the delivery driver in exchange for the product. The cash on delivery fee will be borne by the customer. <Fee based on total amount (product price) (tax included)> Less than 10,000 yen: 330 yen 10,000 yen or more but less than 30,000 yen: 440 yen 30,000 yen or more but less than 100,000 yen: 660 yen 100,000 yen to 300,000 yen: 1,100 yen ＜Caution＞ ・We do not accept cancellations after the product has been shipped. ・If the product is returned without a valid reason due to reasons such as refusal to receive the product on delivery or expiration of the storage period, the customer will be responsible for the return shipping fee, handling fee, packaging materials, and other additional costs. |
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| About Shipping |
We will ship your order within 3 business days. |
| About gift wrapping | This service is free of charge. For more information, click here The product will be shipped in a box with a shopper ribbon attached. * Regardless of whether you choose regular packaging or gift wrapping, we do not include a "purchase receipt." If you would like one, please write so in the comments section. |
| About points |
Customers who register as members and purchase products will receive 3% of the purchase amount (tax included) as points. |
| Returns and Exchanges | If you receive a product that is different from your order or is defective, we will accept returns or exchanges. We will cover the shipping costs for replacing defective products or products delivered in error. Please contact us via the inquiry form or our official LINE account within 7 days of receiving the product and we will explain how to proceed. Please note that we may not be able to accept returns after the deadline. |
| About guarantee | If you would like to have your product repaired, please contact us via the inquiry form or our official LINE account. ＜Caution＞ *When contacting us, please include your name and the order number provided to you at the time of purchase. *After sending the item you wish to have repaired, we will contact you with an estimate of the repair content, period, cost, etc. Please note that the shipping fee for sending the item will be borne by the customer. *The return shipping fee for repaired items from our company is 550 yen (tax included), and in the case of paid repairs, the repair fee will be charged on delivery when the item is returned. *Please note that cash on delivery fees will also be borne by the customer. |
| About withdrawal | If you wish to cancel your membership (delete your membership information), please contact us via the inquiry form or our official LINE account. |
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