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Description based on the Specified Commercial Transactions Act

Distributor name: HGN JAPAN Co., Ltd.
Address: 541-0054
Maruchu Dai-ni Building 505, 2-4-10 Minami Honmachi, Chuo-ku, Osaka
Sales Manager: Hiroshi Kimoto
Sales price: Shown on each product detail page
In addition to the product price, we will charge you consumption tax and cash on delivery fees.
Payment methods available are credit card, Google Pay, Shop Pay, PayPay and cash on delivery.

Payment deadline Credit card: This will vary depending on the closing date and contract details of your credit card. Please check with your credit card company.
Cash on delivery: Payment is due when you receive the product.
PayPay: Payment is required at the time of purchase.
Google Pay Payment is due at the time of purchase.
Shop Pay Payment is due at the time of purchase.

Shipping: Shipping fee: Free for all items. In the case of returns or exchanges, you may be required to pay the shipping fee.

Delivery time of the product Normally within 3 business days after ordering. Delivery time may vary depending on backordered items, destination area, weather, traffic conditions, etc.

Pre-order items will be shipped at the time stated on the product page at the time of purchase. Please note that we cannot accept requests for specific delivery dates and times.

If you order multiple items, your order will be shipped once all items, including pre-order items, are ready.

Returns Policy

Please note that since the products in our shop are hygienic products that come into direct contact with the skin, we do not accept returns or exchanges for reasons other than product defects or incorrect delivery (including those due to customer convenience). In the case of a product defect or incorrect delivery, please contact us via the inquiry form or our official LINE account within 7 days. After receiving your contact, we will explain how to return, refund, or exchange the product. In that case, we will cover the shipping costs.

Regarding exchanges, exchanges due to customer convenience are limited to size exchanges of the same ring item.
We will only accept product exchanges if you contact us via our return and exchange contact number and return the product within 7 days of receiving it.
In this case, the shipping costs for the return will be borne by the customer.

Contact Us
Please contact us via the inquiry form or our official LINE account .